How to switch your Microsoft account for the Dolby Access app in Windows 11

If you’re like me you prefer to use multiple accounts on your Windows PC. The only problem with this is that managing accounts can be infuriating when it comes to licensing and app access (looking at you Xbox Game Pass for PC).

I’ve wanted to test out how Dolby Atmos for headphones sounds with Diablo IV, and that’s when I realized that the Dolby Access app only refers back to the currently signed in store account. This can be an issue for those who originally bought a Dolby Atmos license on the Xbox or another PC (Dolby Access allows licensing for up to 10 devices).

The first thing you’ll want to do is make sure that the account associated with your license is added to your Windows 11 device. You can do this with by navigating to Settings > Accounts > Email & accounts. Under the section titled Accounts used by other apps you’ll see the option to “Add a Microsoft account”.

Next, navigate to the Microsoft store and look to the upper right section of your screen where your profile icon is:

Click this icon, and select “Sign out”:

Click your profile account once more after signing out, choose the option to sign in, and then select the account that you have added to Windows 11.

After you close out of and reopen the Dolby Access app you should find that your license is recognized. Enabling Dolby Atmos through the app should also enable Dolby Atmos on your Windows 11 PC. You can make sure of this by navigating to Settings > Sound. Under Advanced you will see an option for More sound settings. Here you’ll see your current playback device (it will have a green check mark next to it), and if you right click this device and select Properties you’ll see a screen that looks like this:

Finally, click the Spatial Sound tab at the top and make sure that Dolby Atmos for Headphones is selected from the drop down menu:

Following all of these steps should get you off to the races with Dolby Atmos on your Windows 11 machine. It would be fantastic if Dolby Access allowed users to change their account within the app itself. Changing between Microsoft accounts can get really funky and uncooperative. Leave a comment below if you’re experiencing any hiccups when it comes to switching accounts.

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